10.5 How to be a world-class complainer

Half the battle in getting things done, questions answered, challenges met and solutions found is understanding how to form your query.

And doing that works best when you have training in complaining. I mean being really good at it. World class. Awesome.

This is so important, I did a video on it. Use what you learn from this when posting, asking, contributing in workouts and so on.

Go on…you can do it. Get the support you deserve by being specific about what you need. Here’s a summary:

1. Give as much detail as you possibly can. Don’t just quickly tap out “This sucks!” or “I can’t log in!” Tell whoever you’re asking for help what happens when you try to do what you’re doing, and what you see when this issue pops up. Screenshots, error messages, crashes – let them know the details.
2. If you’re responding to someone else’s issue, don’t guess. Post what you know, not what you think might be the right answer, or “what you’ve heard.” Include links that are factual, not “I’m not sure if this will work, but someone told me that…” kind of guesses.
3. Don’t hijack the thread. Keep on point and on the subject of the original post. Don’t change the subject, or make a comment like “While we’re asking questions, I have one…can you…” that takes the thread off course. Stay on course and don’t change the direction of the post. Instead, start a new post if you have a new question.

Up next, we have a series of lessons that are specifically for viewers that AREN’T VOHeroes Pros, but would like to know how they can take advantage of what we have to offer.