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VOHeroes 101

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  1. A VOHeroes Welcome

    1. Quick check...are you sure you're in the right course?
  2. The VOHeroes Mission and Ethos
    2. Why become a client's VO...hero?
  3. 2.1 The history of
  4. 2.2 The VOHeroes definition of success
  5. Strategy and Tactics
    3. Strategy: the four keys
  6. 4 Tactics: The VOHeroes Pro Toolkit
  7. 4.1 VOHeroes Courses: instruction and theory
  8. 4.2 VOHeroes Workouts: monthly real-world practice
  9. 4.3 VOHeroes Coaches: mentorship and guidance
  10. 4.4 The VOHeroes coaching philosophy
  11. 4.5 VOHeroes ProConnect LIVE: business building and accountability
  12. 4.6 VOHeroes ProConnect: discussion and mutual support
  13. 4.7 VOHeroes Labs: reference videos
  14. 4.8 VOHeroes Articles: podcasts, blog posts and more
  15. Courses
    5. VOHeroes Courses
  16. 5.1 The VOHeroes Pro Core Curriculum
  17. 5.2 All courses (and your courses)
  18. 5.3 How to take VOHeroes courses
  19. 5.4 How to navigate any VOHeroes course
  20. 5.5 Sections, lessons and topics
  21. 5.6 Accessing course materials and Workout clips
  22. 5.7 Tracking your course progress
  23. 5.8 Taking and passing quizzes
    1 Quiz
  24. 5.9 Earning certificates
  25. 5.10 The VOHeroes leaderboard
  26. 5.11 Extension and bonus courses
  27. Workouts
    6. Your two types of VOHeroes Workouts
  28. 6.1 The monthly VOHeroes Workouts: practice your voice over skills
  29. 6.2 How to find and register for a Workout
  30. 6.3 How to set your Zoom and Audacity preferences for all Workouts
  31. 6.4 How to get the most out of Workouts
  32. 6.5 Want more than one workout in a month? The Additional Workout
  33. 6.6 How to register for ProConnect LIVE
  34. 6.7 How to participate in ProConnect LIVE
  35. 6.8 How to listen to the Workout and ProConnect LIVE recordings
  36. The VOHeroes Site
    7. A visual tour of
  37. 7.1 The Toolbar menu bar
  38. 7.2 Your Account Menu on the Toolbar
  39. 7.3 Adding and updating your profile and cover photo
  40. 7.4 Setting your VOHeroes nickname
  41. 7.5 How to manage your email address and password
  42. 7.6 The Sidebar menu bar
  43. Getting Support
    8. How to search site content
  44. 9. How to communicate: Pro Connect, Messaging and Notifications
  45. 9.1 How to use the ProConnect discussion group
  46. 9.2 How to follow ProConnect discussions
  47. 9.3 How to use Messages
  48. 9.4 How Notifications work
  49. 10. How to get help and support
  50. 10.1 How to whitelist VOHeroes email addresses
  51. 10.2 How to get help with your VOHeroes account
  52. 10.3 How to get help with voice over-related issues
  53. 10.4 How to filter VOHeroes email notifications into folders
  54. 10.5 How to be a world-class complainer
  55. The VOHeroes Pro Membership
    11. Managing your VOHeroes Pro membership
  56. 11.1 Joining the VOHeroes Pro membership
  57. 11.2 What’s included in the Pro membership
  58. 11.3 Graduating and becoming a VOHeroes Pro Emeritus
  59. 11.4 Purchasing individual VOHeroes courses
  60. Other VOHeroes Services: producing demos, private coaching and more
    12. How to get your demos produced by VOHeroes
  61. 12.1 The VOHeroes demo production process
  62. 12.2 Listen to demos of our demos
  63. 12.3 How VOHeroes demos are priced
  64. 12.4 How to know if you are ready to produce a specific demo
  65. 13. How to get private one-on-one VOHeroes coaching
  66. 14. The VOHeroes Affiliate Partner program
  67. 15. Congratulations!
Lesson 52 of 67
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10.3 How to get help with voice over-related issues

The core of the VOHeroes community is the different options you have for getting questions about voice over finally (and accurately) answered. And you have several options for this.

NOTE: This lesson contains content that may only be applicable to active VOHeroes Pro members.

As a reminder, if you have questions about your personal account/information, or your VOHeroes subscriptions, membership or payments, email [email protected] or message David here on the site. DON’T send a private email or message if you need help with something voice over related. Follow the procedure below.

If you have questions about the industry, about the art, the commerce, the science or the mindset of your voice over practice, we make it a point to keep those questions and answers as public as possible.


Because everyone benefits from those questions, and the answers you’ll get.

So, in order, here’s the process to get help:

First, post

PROS ONLY The first place to ask questions is in the ProConnect discussion group. It’s called ProConnect for a reason: it connects all VOHeroes Pros with each other, and with our coaching staff.

Make that discussion group your first stop, and be very detailed in your questions (there’s more about this in an upcoming topic on how to be a world-class complainer).

This is first because you’ll get answers faster and from more perspectives. The coaches may not be available right away, but there are plenty of Pros hanging around the discussion group that can get you started, and get the discussion going. Often, solutions are just a click away, and some other Pro might know right where to send you.

Plus, once the solution is found, it’s now available for others to find in the future via the search function.

Second, attend

Another option is to ask your question in your monthly workout. That’s its purpose: to provide an opportunity for real time discussions about challenges in your voice over practice.

Not only will you get the guidance you need from the coach running the workout, but you also have the collective wisdom of the other students attending the workout.

As a reminder, you should register for the workout of your choice every month by clicking on the Workouts link on the sidebar.

Third, connect live

Remember that special monthly workout, ProConnect Live? That session is also included in your Pro membership, and it’s one of the most valuable aspects of the VOHeroes training program.

Bring your questions to that monthly online work session, especially those about business, tech and mindset.

As a friendly reminder, you should register for ProConnect Live every month by clicking on the Workouts link on the sidebar.

Now, let’s take a look at streamlining the inbound messages you’ll be getting from us.


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