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VOHeroes 101

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  1. A VOHeroes Welcome
    1. Quick check...are you sure you're in the right course?
  2. The VOHeroes Mission and Ethos
    2. Why become a client's VO...hero?
  3. 2.1 The history of VOHeroes.com
  4. 2.2 The VOHeroes definition of success
  5. Strategy and Tactics
    3. Strategy: the four keys
  6. 4 Tactics: The VOHeroes Pro Toolkit
  7. 4.1 VOHeroes Courses: instruction and theory
  8. 4.2 VOHeroes Workouts: monthly real-world practice
  9. 4.3 VOHeroes Coaches: mentorship and guidance
  10. 4.4 The VOHeroes coaching philosophy
  11. 4.5 VOHeroes ProConnect LIVE: business building and accountability
  12. 4.6 VOHeroes ProConnect: discussion and mutual support
  13. 4.7 VOHeroes Labs: reference videos
  14. 4.8 VOHeroes Articles: podcasts, blog posts and more
  15. Courses
    5. VOHeroes Courses
  16. 5.1 The VOHeroes Pro Core Curriculum
  17. 5.2 All courses (and your courses)
  18. 5.3 How to take VOHeroes courses
  19. 5.4 How to navigate any VOHeroes course
  20. 5.5 Sections, lessons and topics
  21. 5.6 Accessing course materials
  22. 5.7 Tracking your course progress
  23. 5.8 Taking and passing quizzes
    1 Quiz
  24. 5.9 Earning certificates
  25. 5.10 The VOHeroes leaderboard
  26. 5.11 Extension and bonus courses
  27. Workouts
    6. Your two types of VOHeroes Workouts
  28. 6.1 The monthly VOHeroes Workouts: practice your voice over skills
  29. 6.2 How to find and register for a Workout
  30. 6.3 How to set your Zoom and Audacity preferences for all Workouts
  31. 6.4 How to get the most out of Workouts
  32. 6.5 Want more than one workout in a month? The Additional Workout
  33. 6.6 How to register for ProConnect LIVE
  34. 6.7 How to participate in ProConnect LIVE
  35. 6.8 How to listen to the Workout and ProConnect LIVE recordings
  36. The VOHeroes Site
    7. A visual tour of VOHeroes.com
  37. 7.1 The Toolbar menu bar
  38. 7.2 Your Account Menu on the Toolbar
  39. 7.3 Adding and updating your profile and cover photo
  40. 7.4 Setting your VOHeroes nickname
  41. 7.5 How to manage your email address and password
  42. 7.6 The Sidebar menu bar
  43. Getting Support
    8. How to search VOHeroes.com site content
  44. 9. How to communicate: Pro Connect, Messaging and Notifications
  45. 9.1 How to use the ProConnect discussion group
  46. 9.2 How to follow ProConnect discussions
  47. 9.3 How to use Messages
  48. 9.4 How Notifications work
  49. 10. How to get help and support
  50. 10.1 How to whitelist VOHeroes email addresses
  51. 10.2 How to get help with your VOHeroes account
  52. 10.3 How to get help with voice over-related issues
  53. 10.4 How to filter VOHeroes email notifications into folders
  54. 10.5 How to be a world-class complainer
  55. The VOHeroes Pro Membership
    11. Managing your VOHeroes Pro membership
  56. 11.1 Joining the VOHeroes Pro membership
  57. 11.2 What’s included in the Pro membership
  58. 11.3 Graduating and becoming a VOHeroes Pro Emeritus
  59. 11.4 Purchasing individual VOHeroes courses
  60. Other VOHeroes Services: producing demos, private coaching and more
    12. How to get your demos produced by VOHeroes
  61. 12.1 The VOHeroes demo production process
  62. 12.2 Listen to demos of our demos
  63. 12.3 How VOHeroes demos are priced
  64. 12.4 How to know if you are ready to produce a specific demo
  65. 13. How to get private one-on-one VOHeroes coaching
  66. 14. The VOHeroes Affiliate Partner program
  67. 15. Get your certificate and get going
Lesson 53 of 67
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10.4 How to filter VOHeroes email notifications into folders

One way to keep all of our correspondence nice and tidy is to set up a filter in your email account, to automatically route mail from VOHeroes into a folder.

The following is an example for Gmail, which most of our clients use, but you can also do this with almost any other email service.

Simply up a Filter in Gmail that checks the FROM: address and applies a Label to messages received from that address. That label is also going to be the name of the folder that all the mail will go into.

It’s simple to do:

  • Pick a piece of mail in your Gmail inbox that came from us, sent from one of our email addresses.
  • Open the message, then click on the More button in the icon menu bar above the email message content. It looks like three dots stacked on top of one another:
  • Choose Filter messages like these from that drop-down More menu.
  • In the From box of the form, type in the email address of our email account (if it isn’t there already). This will tell the filter to only act on email sent from that account. Also, remove anything in any of the other text boxes on that form.
  • Click on the Create filter with this search link in the lower right hand corner of the form. This will take you to the second and final screen of the process.
  • Check Skip the Inbox (Archive it) if you just want the mail from your old account to end up in its folder, or leave that unchecked if you also want messages to appear in your inbox.
  • Check Apply the label: and choose New label… for our messages, and call it VOHeroes. This will be the name of the folder that your messages from this account end up in.
  • Check Never send it to Spam.
  • Check Also apply filter to matching conversations.
  • Click on Create filter. The mail messages from us will all be waiting for you in that folder, from now on. And when you do have new mail from us, the unread messages will cause the folder label to be displayed in bold letters (in the list of folders on the left hand side of your Gmail dashboard), signaling that…you’ve got mail.

Simply gorgeous. And if you don’t have a Gmail account yet, well, we need to get more bagels and coffee together.

Now…let’s discover how to use all of this new-found support seeking skills to really up your game in being a complainer – and getting the support you deserve.

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