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VOHeroes 101

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  1. A VOHeroes Welcome
    1. Quick check...are you sure you're in the right course?
  2. The VOHeroes Mission and Ethos
    2. Why become a client's VO...hero?
  3. 2.1 The history of VOHeroes.com
  4. 2.2 The VOHeroes definition of success
  5. Strategy and Tactics
    3. Strategy: the four keys
  6. 4 Tactics: The VOHeroes Pro Toolkit
  7. 4.1 VOHeroes Courses: instruction and theory
  8. 4.2 VOHeroes Workouts: monthly real-world practice
  9. 4.3 VOHeroes Coaches: mentorship and guidance
  10. 4.4 The VOHeroes coaching philosophy
  11. 4.5 VOHeroes ProConnect LIVE: business building and accountability
  12. 4.6 VOHeroes ProConnect: discussion and mutual support
  13. 4.7 VOHeroes Labs: reference videos
  14. 4.8 VOHeroes Articles: podcasts, blog posts and more
  15. Courses
    5. VOHeroes Courses
  16. 5.1 The VOHeroes Pro Core Curriculum
  17. 5.2 All courses (and your courses)
  18. 5.3 How to take VOHeroes courses
  19. 5.4 How to navigate any VOHeroes course
  20. 5.5 Sections, lessons and topics
  21. 5.6 Accessing course materials
  22. 5.7 Tracking your course progress
  23. 5.8 Taking and passing quizzes
    1 Quiz
  24. 5.9 Earning certificates
  25. 5.10 The VOHeroes leaderboard
  26. 5.11 Extension and bonus courses
  27. Workouts
    6. Your two types of VOHeroes Workouts
  28. 6.1 The monthly VOHeroes Workouts: practice your voice over skills
  29. 6.2 How to find and register for a Workout
  30. 6.3 How to set your Zoom and Audacity preferences for all Workouts
  31. 6.4 How to get the most out of Workouts
  32. 6.5 Want more than one workout in a month? The Additional Workout
  33. 6.6 How to register for ProConnect LIVE
  34. 6.7 How to participate in ProConnect LIVE
  35. 6.8 How to listen to the Workout and ProConnect LIVE recordings
  36. The VOHeroes Site
    7. A visual tour of VOHeroes.com
  37. 7.1 The Toolbar menu bar
  38. 7.2 Your Account Menu on the Toolbar
  39. 7.3 Adding and updating your profile and cover photo
  40. 7.4 Setting your VOHeroes nickname
  41. 7.5 How to manage your email address and password
  42. 7.6 The Sidebar menu bar
  43. Getting Support
    8. How to search VOHeroes.com site content
  44. 9. How to communicate: Pro Connect, Messaging and Notifications
  45. 9.1 How to use the ProConnect discussion group
  46. 9.2 How to follow ProConnect discussions
  47. 9.3 How to use Messages
  48. 9.4 How Notifications work
  49. 10. How to get help and support
  50. 10.1 How to whitelist VOHeroes email addresses
  51. 10.2 How to get help with your VOHeroes account
  52. 10.3 How to get help with voice over-related issues
  53. 10.4 How to filter VOHeroes email notifications into folders
  54. 10.5 How to be a world-class complainer
  55. The VOHeroes Pro Membership
    11. Managing your VOHeroes Pro membership
  56. 11.1 Joining the VOHeroes Pro membership
  57. 11.2 What’s included in the Pro membership
  58. 11.3 Graduating and becoming a VOHeroes Pro Emeritus
  59. 11.4 Purchasing individual VOHeroes courses
  60. Other VOHeroes Services: producing demos, private coaching and more
    12. How to get your demos produced by VOHeroes
  61. 12.1 The VOHeroes demo production process
  62. 12.2 Listen to demos of our demos
  63. 12.3 How VOHeroes demos are priced
  64. 12.4 How to know if you are ready to produce a specific demo
  65. 13. How to get private one-on-one VOHeroes coaching
  66. 14. The VOHeroes Affiliate Partner program
  67. 15. Get your certificate and get going
Lesson 45 of 67
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9.1 How to use the ProConnect discussion group

NOTE: This lesson contains content that may only be applicable to active VOHeroes Pro members.

The heart and soul of creating a supportive and rich community of VO talent is our private discussion group, called ProConnect.

Only VOHeroes Pros have access to it, can post to it, can read replies, get help, discuss issues and more.

To get to it, just click on the ProConnect talk bubbles icon on the Sidebar:

Once you click on that, you’ll be taken to the ProConnect forum, and you’ll find a list of discussions you can review, as well as the ability to start your own discussion:

There are also “pinned” discussions that stay at the top of the list of topics. Those are there so that you don’t miss them:

Once there, you should see a list of recent topics being discussed, along with some important “pinned” topics that stay at the top of the topic list:

If, when you get there, you get an error that you are not a member and need permission to become one, simply click on the button to request inclusion in the group.

How to participate in ProConnect

PROS ONLY ProConnect is very similar to any other discussion group you might have been a member of, or any social media discussion thread.

First order of business is to SUBSCRIBE to the ProConnect discussion group – this is different from gaining access, rather it’s similar to Facebook’s Notification setting when placed on All Posts. Once you subscribe, you’ll get email notifications when a new discussion is created by a member, or when there is a reply to a discussion you’re involved in. It’s imperative that you subscribe to this discussion group.

To subscribe, simply click on the SUBSCRIBE button next to the New Discussion button at the top of the list of discussions:

To participate in the group, be ready to ask your question in detail by clicking or tapping on that New Discussion button. But first…

Use the Search option to see if your questions has been addressed by others in the past. Just click or tap on the magnifying glass on the top menu:

which converts that top menu into a search bar. Type in some keywords to see if anyone has brought up your issue in the past. Review anything that comes up before creating a new discussion – often, your query has been dealt with before, and you can get the information you need in a snap.

If not, then do click or tap on New Discussion button to create a new thread for your topic:

Choose a detailed subject line for your post, and be as detailed as you can in your post’s body. Give all the details you can come up with: what your question is, what errors you’re getting, what you expect, what techniques and tools you’re using, etc.

Tips for being a world-class discussion participant

Be kind and helpful and supportive: we don’t tolerate snark or contempt. If you disagree with someone, do so respectfully, and explain why. Any provocation or bullying will result in being uninvited to the party.

Be detailed: don’t just post “I can’t login.” Give us details. Give us screenshots.

Don’t hijack the thread: when someone is talking about a particular issue, be careful to stick to that topic. If the discussion reminds you of something else, post it as a new discussion, not a branch created by your comment.

And this is a big one: post audio when appropriate

One of the big shortcomings of most social media discussion groups is that they treat audio like a poor media step-child. There’s no problem posting text, images, emojis, GIFs, even videos, but somehow, audio isn’t an option.

It is on ProConnect.

Audio is the backbone of what we do, so we made a point of making it very easy to post MP3 files. This can be very useful if you’re having an issue with your audio not sounding good, a performance question, and so much more.

To post audio, simply click or tap on the speaker icon in the row of icons at the bottom of the composition window for a discussion or reply, then upload your audio:

Be spare in your audio posting: don’t upload an hour’s worth of audio if 10 seconds of the content would illustrate the issue.

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