One Step Further In “There’s No Shame In Not Knowing”

Hey there, hero!

I couldn’t wait to get home the night I shot this video.

Something struck me at an organizational meeting for a volunteer group I’m in that I think every performer needs to hear.

It should help you when you…simply don’t know what someone is asking you.

Hope this helps!



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  1. I love this. I teach kids fencing classes, and I’ve been doing it for a while, so I do know a lot, but whenever something comes up that I don’t know, I admit that I’m not sure and I’ll find the answer for them. That dedication to making sure they get the right info, I believe, instills far more confidence than making something up that they will eventually find out is incorrect. Once that happens, they’ll never trust you again and start looking for a new teacher.

  2. I love when someone says: “I don’t know but will find out.” or something like that. It shows they have a great deal of confidence in themselves. They don’t have to be perfect. Demonstrating that is impressive.

  3. This was a core part of our training when I was at Apple. Never once was someone upset after hearing that as a response. And they always walked away feeling empowered about how to use the tech to find their own solutions.

  4. Yeah, I actually do this a lot in my day job. People really appreciate it. And in the process, you become the “go to guy,” who no one is afraid to go to, because you won’t resent their not knowing; you’ll turn it to an opportunity!